Wayfinding

At its core, wayfinding is about navigation, however its impact can be far more profound.

A well designed wayfinding system fosters confidence and creates a deeper sense of connection to a space.

Effective wayfinding transforms complex environments into intuitive experiences. When people can navigate confidently through your space, they form positive associations with your brand that extend far beyond their visit.

Great wayfinding goes beyond signage, it creates spatial legibility through environmental cues, architectural elements, and thoughtful design integration that serves all users. This includes ensuring accessibility for people of all abilities and, where relevant, incorporating cultural references that reflect the community and context of the space. This holistic approach requires expertise across spatial awareness, communication design, and product development to craft seamless user journeys.

We see every wayfinding challenge as an opportunity to strengthen the connection between people and place, turning potential frustration into memorable brand experiences that reflect your organisation’s values.

  • 01

    Strategy

    • user needs and site context
    • operational audit
    • brand / cultural overlay
  • 02

    Journey analysis

    • user groups
    • movement patterns
    • accessibility and inclusivity
  • 03

    Information needs

    • information systems
    • mapping
    • nomenclature and conventions
  • 04

    Placemaking

    • strategies that define & create identity for place
    • public art strategies
    • digital installations
  • 05

    System design

    • signage suite
    • architectural and environmental integration
    • guidelines & standards
  • 06

    Implementation management

    • tendering and independent supply chain selection
    • budget, program, and EH&S management
    • project monitoring and reporting
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Services and Sectors

Our integrated approach

Our integrated approach is one of the reasons clients engage us for projects of every scale. The multi-disciplinary team of designers, project managers and procurement specialists at Diadem collaborates as one team.

Our approach delivers value in the process, integrity in the brand, and certainty in the outcome.

Advisory

Our advisory services provide clients with strategic advice that supports their business and project objectives.

– project masterplanning
– feasibility studies
– site analysis
– user experience studies
– viewing distance analysis
– compliance evaluation (town planning)

Design

Our design services present clients with new ideas and creative directions which meet the needs of each brief.

– ideation / concept design
– wayfinding strategy
– environmental graphic design
– product design and engineering
– placemaking strategy
– place branding
– brand signage guidelines
– digital integration strategy & curation

Execution

Through our integrated model, we safeguard strategy and design integrity through to real world application. Strategy often falls over at execution, but at Diadem this is where we excel.

– program and project management
– construction management
– program improvement
– value engineering
– tendering / supply chain management
– quality control
– contract administration
– close out

Contact.
Locations.

Melbourne | Narrm
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1300 613 934

Sydney | Warrane
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1300 613 934

Brisbane | Meanjin
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1300 613 934

Adelaide | Tarntanya
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1300 613 934

Auckland | Tāmaki Makaurau
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+64 9 377 3736

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