National Disability Insurance Agency

Welcoming to all

Diadem provided an intuitive and user-centric wayfinding strategy that both delivers on the NDIA and DHS aspirations and complements the building’s architecture.

The suite adopts a numerical room identification system and digital and interactive content zones at heights suitable for easy reach and readability.

Several signage features were designed to assist visually impaired persons by activating the senses. The suite is tactile and encourages users to touch through a host of unique textures. Braille messaging also features on every sign throughout the building.

From the concierge desk to destinations across the headquarters, Diadem’s wayfinding assists all users at every stage of their journey.