In 2018, around 8.4 million visitors moved through Adelaide Airport. That number continues to increase, and as it does so, the airport continues to expand. Ahead of a major re-development, Adelaide Airport engaged Diadem to assess and give clarity to the user journey from entry through to international and domestic departures.
As with all of Diadem’s work in airports, the overarching goal is to ensure a user’s navigation experience with minimal anxiety in what can be a stressful environment.